How to achieve massive productivity gains
from your telemarketing team
Outbound Dialing for maximum agent productivity.
The scalable, cost-effective alternative
to a Predictive Dialer
records of telephone calls for quality assurance - linked to the GoldMine
Record Telephone Calls and Link to Contact
Listen to all of the conversations with a
customer from their contact record.
Take control of your agents' call
For Call Centre Managers, Team Leaders,
Discover the suite of tools to get the
most from your GoldMine implementation.
Linked Document Manager, Call Reallocator,
Phone Number Manager, Managers Console,
Tapi Link for HEAT enables HEAT Call
Logging users to automatically dial their phone and also present a caller's
contact details when the phone is ringing (Screen Pop)
The complete call recording solution for