Seamless integration with GoldMine, allows you to record your calls.
Record calls on demand, Record Calls Randomly or Record every call automatically.
All recorded calls can be accessed and played from the links tab of your customers GoldMine record.
Add a descriptive reference to your recorded calls.
GoldMine history tab is updated every time a call is recorded.
Call Recorder is sync aware.
The complete call recording solution for GoldMine.
For further information on Call Recorder for GoldMine or for a live demonstration click here to contact us.
For pricing and other information visit our downloads page.
Ever wished you had recorded a call with a difficult client, or kept a detailed record of a difficult negotiation? Well, now you can with Call Recorder for GoldMine. Like all Papillon Technology computer telephony products Call Recorder is seamlessly integrated with GoldMine, making it straightforward and easy to use. If you want to record a call, simply click the Record option from the icon in your system tray. Recording your telephone calls is a breeze. You can choose to record every call, record calls randomly or just record on demand.
Recordings are assigned a unique reference number and automatically linked to your customer's GoldMine record through the links tab. Optional settings allow you to add descriptive references for recorded calls which appear on the links tab and even to schedule follow up actions as a result of the call. Call Recorder for GoldMine will work with any digital or analog telephone handset and is a fraction of the cost of traditional call recording technology .
In order to use Call Recorder for GoldMine all you need is a telephone so that you can make and take calls, a copy of GoldMine and a laptop or desktop PC with a soundcard. That’s all you need, install the Call Recorder software and you are good to go. You will be recording calls in a few minutes.
You can choose to use Call Recorder as a standalone solution or as a fully integrated additional feature in Tapi Link for GoldMine. Click on Frequently Asked Questions or for more details on click here.
To download the
information sheet on Call Recorder For GoldMine click here.
To download documentation on the UK Call
Recording Laws click
here.
To download documentation
on the US Call Recording Laws - One party Consent click
here.
To download documentation
on the US Call Recording Laws - All Party Consent click
here.
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Seamless GoldMine integration
Applications of this product include~
Press/Media - record telephone interviews
Sales - record all orders, offers, terms and conditions and negotiations
Legal Professionals - record lengthy discussions for accurate and complete recall
Stock Brokers - record all transactions and playback all conversations by client
Customer Service Representatives - record all service/support calls for quality assurance
Accounts Collection - "You said it was in the post last week! - listen to the recording"
Telesales training - review sales calls to improve technique - "Listen to how it should be done"
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