Heat 8.0 Logo

 

Tapi Link Logo

HEAT 7.0 Logo

Tapi Link Logo

Tapi Link For HEAT - integrated Computer Telephony for HEAT


 

Tapi Link is  designed to work with HEAT 6.x, HEAT 7.x, HEAT 8.x & PowerDesk

 Screen Popping for HEAT using Caller ID

Provides fully integrated call control for MSSQL installations of HEAT.

Tapi Link will search Phone, ContactPh and all numbers under the Contacts tab.

Choose up to five fields from your HEAT system to display when your phone starts ringing.

Simple and easy to setup, Tapi Link will work with any standard Tapi compliant device.

Tapi Link supports hold, blind transfer, last number redial, supervised transfer and many other features.

For further information on Tapi Link for HEAT or for a live demonstration click here now to contact us.

For pricing and other information visit  downloads

  

 

 

 

 

Tapi Link for HEAT enables HEAT Call Logging users to automatically dial their phone and present a caller's contact details when the phone is ringing (Screen Pop). Once installed, Tapi Link becomes an integral part of HEAT and enables users to dial from directly within HEAT using a variety of methods. It will present calling party contact details over any Windows application when the phone is ringing, and searches not only the main telephone numbers (Phone, ContactPh) but any other telephone number associated with that record - including all numbers listed under the Contacts of the customer. This is done automatically, which means that it doesn't matter whether your contact is calling from their business office, their mobile phone or even their home office. If you have their number listed on the HEAT Customer record, Tapi Link will present the information you need.

Screenpop HEAT with ANI CLI

You can select up to five fields from your caller's HEAT record to view with an incoming call and have the HEAT record displayed automatically before you answer the telephone, thus improving your response times and the levels of service you provide to your clients. Tapi Link for HEAT is quite easy to install. After running the installation program you just need to select a few options from the Tapi Link setup screen. This allows you to decide how you want information presented and exactly what information you require.

Because Tapi Link for HEAT communicates with your telephony device using Microsoft Tapi, you can use Tapi Link whether you are a single user, or part of a team using a larger switchboard.  All you need is an approved Tapi device or a switchboard that supports the Microsoft Tapi standard. If you are not sure whether your telephony hardware will work with Tapi Link for HEAT click on Frequently Asked Questions, check our list of approved and tested telephone systems below, or simply call or email us.

 

***NEW***  Tapi Link /Power Dialer Managers Console   ***NEW***  click here

 

To download the Tapi Link for HEAT PDF file click here.

  

To download the Tapi Link for HEAT manual addendum click here.

   

     To download the Tapi Link for GoldMine with HEAT manual addendum click here.

 

  To see more information about Tapi Link for GoldMine click here

 

To view a list of the Telephone Systems known to be supported by Tapi Link for HEAT click here.

 

HEAT 7.0 Logo       HEAT 8.0 Logo

Click Image to enlarge

 Caller Identification for HEAT

Seamless HEAT integration

HEAT Keypad Setup_small.jpg

Tapi Link call setup

HEAT Dialog Boxes_small.jpg

Flexible search and display criteria 

HEAT Popup Fields_small.jpg

Select fields of information to view with incoming calls

HEAT System Tab_small.jpg

Tapi Link can present  caller information even when HEAT is not running

 

[home] [products] [faqs] [managers console] [call recorder] [pbxs] [search]
1999 – 2015 Papillon Technology. All rights reserved.